Streamline your technical support with Avast Business Premium Remote Control, a high-performance tool that grants you instant, secure access to any computer in your network from a remote location. This single-session license allows an administrator to take full command of a device to troubleshoot software, adjust configurations, or move files as if they were sitting right in front of it. By solving problems digitally, you cut down on travel costs and ensure that technical hurdles never stall your business operations.
This solution integrates directly into your existing security console, allowing you to launch a support session with one click without the headache of extra installations. Every connection is shielded by end-to-end encryption, maintaining strict privacy while you navigate remote desktops or share screens with employees. With the ability to manage both Windows and Mac systems, your IT staff can provide rapid, expert assistance to your entire team regardless of where they are working.
Pros:
- Provides real-time secure remote access and support for business endpoints
- Includes file transfer, multi-monitor view, clipboard sync, and chat functionality
- Unlimited session duration and monthly sessions allow flexible support
- Strong encryption ensures secure connections
- Designed for IT teams with auditing and session logging for accountability
Cons:
- License allows only one concurrent session, limiting simultaneous support
- Optimized primarily for Windows, with limited support for macOS or other operating systems
- Setup may require network configuration and IT knowledge
- Does not provide full antivirus or endpoint protection
System Requirements:
Secure Remote Access
Connect safely to any managed device with end-to-end encrypted remote sessions.
Unattended Access
Resolve issues even when employees are away. Access devices without user interaction.
Fast File Transfering
Quickly upload or download files between technician and device during a live session.
Session Recording
Record remote support sessions for auditing, training, and compliance purposes.
Multi-Monitor Support
Switch between multiple screens on the remote device for faster troubleshooting.
Maintain Full Control and Security
With features like session recording, audit logs, and encryption, you get both user support and robust oversight.
- Session recording for training or compliance
- Audit logs showing who connected, when, and for how long
- End-to-end AES 256-bit encryption for secure sessions
- Ability to pause, resume, or reboot the remote session
Premium Remote Control
Remotely manage and support your business devices
With Avast Business Premium Remote Control, IT administrators can securely access and support user devices in real time from anywhere through the Business Hub. This powerful tool reduces on-site visits and helps your team work faster and more efficiently.
- Secure remote access to Windows and macOS devices
- Fast and reliable file transfer between devices
- End-to-end encrypted remote sessions
- Session recording, in-session chat, and admin notes
- Multi-monitor viewing and keyboard layout matching
- Ability to pause, resume, restart, or end sessions
Connect Instantly to Any Device
Remotely access Windows and macOS devices via the Business Hub to support users no matter where they are.
- Real-time remote connection
- Access applications and files securely
- No need for physical site visits
Troubleshoot with Powerful Support Tools
Use file transfer, system info, and chat while connected to diagnose and fix issues quickly.
- Transfer files to and from remote devices
- View hardware and OS details like CPU, memory, and disk usage
- Chat with users during sessions
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